Terms & Agreement · Version 2026-04-v1

OrderX POS Service Agreement

Review the merchant terms governing your OrderX POS software subscription, recurring monthly billing authorization, and connected hardware and payment services.

Agreement Version 2026-04-v1

This agreement applies to all OrderX POS plans (Scale, Dominate, and Growth) and recurring monthly billing authorizations completed during merchant signup. For legal or billing inquiries, contact support@orderxpos.com.

1. Service Scope

OrderX POS provides restaurant commerce software, omnichannel ordering, kitchen display workflows, billing services, and related onboarding or support services according to the selected subscription plan.

2. Recurring Billing Authorization

By subscribing, the customer authorizes recurring monthly charges for the selected OrderX POS plan and any additional provisioned device stations until the subscription is canceled in accordance with this agreement.

3. Customer Responsibilities

The customer is responsible for accurate business information, authorized use of credentials, lawful operation of the restaurant, and timely communication regarding billing, menu, or support issues.

4. Implementation and Access

OrderX POS provisions merchant dashboard, Back Office, reporting, and payment-related access based on the purchased services and the merchant onboarding status.

5. Data and Third-Party Integrations

Third-party services such as Stripe, payment gateways, delivery marketplaces, and certified hardware providers may be used as part of the OrderX POS platform and remain subject to their respective service terms.

6. Cancellation & Account Changes

Plan upgrades, additional device provisioning, and cancellation requests may be submitted through your OrderX dashboard or by contacting support@orderxpos.com.

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